Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post

WiFi networks not showing up

HP Recommended
Hp pavilion

I turned on my laptop and it wasn’t connected to the internet and instead of the WiFi logo there is a circle symbol when I click it nothing happens also when I go on WiFi settings and click show available networks nothing happens and after I clicked to diagnose the problem is says connect to available wireless network and when I click show me the list it doesn’t show it. 
The laptop will go to any page I click but seems to be unresponsive when I click on anything to do with showing the WiFi networks so I’m not sure how I can connect to WiFi ? 

HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 2
Flag Post
HP Recommended

@Al_00 Welcome to HP Community!


Please provide the correct product number.


Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 


Click here for steps on finding the information we need!


Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation