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tzersh
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WiFi speed problem

HP Recommended
HP Pavilion Gaming - 15-Ec0016nl
Microsoft Windows 10 (64-bit)

Hello,

I do speed tests on my roommates pc and on my phone they all got around 80mbps. However, in my pc it is around 2mbps. I have downloaded wireless driver in HP website but after showing a black screen in command line it vanishes. Nothing has changed so far. Could you help me on this ?

9 REPLIES 9
Lil_Boy_Blue
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Message 2 of 10
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Hi

Try

Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
OR
Copy and use the individual command lines as needed.

Post anything non-personal, but relevant please.

 

@Echo OFF
getmac
netsh lan show interfaces
netsh wlan show interfaces
netsh wlan show drivers

PAUSE
systeminfo
pause
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"
PAUSE

 

 

You will get info like this... 

 

There is 1 interface on the system:

Name : WiFi
Description : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
GUID : 
Physical address : 47
State : connected
SSID : WhiffyOne
BSSID : 
Network type : Infrastructure
Radio type : 802.11n
Authentication : WPA2-Personal
Cipher : CCMP
Connection mode : Auto Connect
Channel : 1
Receive rate (Mbps) : 72.2
Transmit rate (Mbps) : 72.2
Signal : 81%
Profile :WhiffyOne

 

amongst much more.

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tzersh
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I have copy and pasted the codes thay you've shared in a file named LBB.bat and run.

 

The Wired AutoConfig Service (dot3svc) is not running.



Interface name: WiFi

Driver : Realtek RTL8822CE 802.11ac PCIe Adapter
Vendor : Realtek Semiconductor Corp.
Provider : Realtek Semiconductor Corp.
Date : 07/08/2019
Version : 2024.0.10.106
INF file : oem80.inf
Type : Native Wi-Fi Driver
Radio types supported : 802.11n 802.11g 802.11b 802.11ac 802.11n 802.11a
FIPS 140-2 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Hosted network supported : No
Authentication and cipher supported in infrastructure mode:
Open None
WPA2-Personal CCMP
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA-Enterprise TKIP
WPA-Personal TKIP
WPA2-Enterprise TKIP
WPA2-Personal TKIP
WPA-Enterprise CCMP
WPA-Personal CCMP
WPA2-Enterprise CCMP
WPA3-Personal CCMP
Vendor defined TKIP
Vendor defined CCMP
Vendor defined Vendor defined
Vendor defined Vendor defined
WPA2-Enterprise Vendor defined
WPA2-Enterprise Vendor defined
Vendor defined Vendor defined
Vendor defined Vendor defined
Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)

 

Also some information likes this

Name                      InterfaceDescription                    ifIndex Status       MacAddress             LinkSpeed
----                      --------------------                    ------- ------       ----------             ---------
Ethernet                  Realtek Gaming GbE Family Controller         15 Disconnected 04-0E-3C-A5-DD-AA          0 bps
WiFi                      Realtek RTL8822CE 802.11ac PCIe Adapter      14 Up           40-23-43-61-EE-17       130 Mbps



Name                      InterfaceDescription                     DriverFileName  DriverDate DriverVersion NdisVersion
----                      --------------------                     --------------  ---------- ------------- -----------
Ethernet                  Realtek Gaming GbE Family Controller     rt640x64.sys    2019-05-10 10.35.510.... 6.40
WiFi                      Realtek RTL8822CE 802.11ac PCIe Adapter  rtwlane.sys     2019-08-07 2024.0.10.106 6.70




ComputerName                          : LAPTOP-QVCDJ0P3
InterfaceAlias                        : WiFi
InterfaceIndex                        : 14
InterfaceDescription                  : Realtek RTL8822CE 802.11ac PCIe Adapter
NetCompartment.CompartmentId          : 1
NetCompartment.CompartmentDescription : Default Compartment
NetAdapter.LinkLayerAddress           : 40-23-43-61-EE-17                                                               NetAdapter.Status                     : Up                                                                              NetProfile.Name                       : TIM-28268239                                                                    NetProfile.NetworkCategory            : Public                                                                          NetProfile.IPv6Connectivity           : NoTraffic                                                                       NetProfile.IPv4Connectivity           : Internet                                                                        IPv6LinkLocalAddress                  : fe80::e:2604:fe1a:3c25%14                                                       IPv4Address                           : 192.168.1.73                                                                    IPv6DefaultGateway                    :                                                                                 IPv4DefaultGateway                    : 192.168.1.1                                                                     NetIPv6Interface.NlMTU                : 1500                                                                            NetIPv4Interface.NlMTU                : 1500                                                                            NetIPv6Interface.DHCP                 : Enabled                                                                         NetIPv4Interface.DHCP                 : Enabled                                                                         DNSServer                             : 192.168.1.1                                                                                                                                                                                             ComputerName                          : LAPTOP-QVCDJ0P3                                                                 InterfaceAlias                        : Ethernet
InterfaceIndex                        : 15
InterfaceDescription                  : Realtek Gaming GbE Family Controller
NetCompartment.CompartmentId          : 1
NetCompartment.CompartmentDescription : Default Compartment
NetAdapter.LinkLayerAddress           : 04-0E-3C-A5-DD-AA
NetAdapter.Status                     : Disconnected





ComputerName           : internetbeacon.msedge.net
RemoteAddress          : 152.199.19.161
InterfaceAlias         : WiFi
SourceAddress          : 192.168.1.73
PingSucceeded          : True
PingReplyDetails (RTT) : 19 ms
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Lil_Boy_Blue
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The adapter capacity is listed as 130 Mbps.

 

So it is not the adapter itself.

 

 

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tzersh
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Thanks for the reply.

 

I'm not sure if I understood you right. Could you elaborate it please ?

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Lil_Boy_Blue
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Hi

19 ms to the internet beacon is alright.

 

So something in the config of the setup or router needs changing.

 

Like channel or frequency

 

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Lil_Boy_Blue
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One of the listings gives your WiFi adapter as 130 Mbps.

 

So the driver's seem to be correct.

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tzersh
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Today I changed the power settings in the control panel.  In power options I have changed the wireless adapter settings to Maximum Performance instead of Medium Power saving and it increased my internet speed. But still not as close to 80mbps.

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tzersh
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My problem still persists. I get 80mbps in my phone but nearly 1 or 2 mbps in my laptop.

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Lil_Boy_Blue
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Hi

IPv4Address : 192.168.0.31

IPv6DefaultGateway :

IPv4DefaultGateway : 192.168.0.1

NetIPv6Interface.NlMTU : 1500

NetIPv4Interface.NlMTU : 1500

NetIPv6Interface.DHCP : Enabled
NetIPv4Interface.DHCP : Enabled
DNSServer : 8.8.8.8
8.8.4.4

 

Not seeing your DNS server details.

and like I said 19 ms is quite good

ComputerName : internetbeacon.msedge.net
RemoteAddress : 152.199.19.161
InterfaceAlias : WiFi
SourceAddress : 192.168.0.31
PingSucceeded : True
PingReplyDetails (RTT) : 28 ms

 

Therefore I can only post some general info, which you have probably tried already.

 

Flow Chart Adapters.pngNetwork PolyGlot.pngEth IPv4.png

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