Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-29-2020 06:38 PM

HP Recommended
Product: HP Pavilion 550-153wb
Operating System: Microsoft Windows 10 (64-bit)

image.jpg

I opened it to clean out the dust and then When I booted it up the Wi-Fi was not working. Also I removed the wires and I also put them back where they supposed to be. I’ve tried everything that I can think of hopefully somebody here would let me know what I did wrong. I just remove the dust from the two fans  and the dust on the motherboard with a air spray can. 

1 REPLY 1

‎12-30-2020 06:59 AM - edited ‎12-30-2020 07:01 AM

HP Recommended

Hi:

 

Check to make sure that the thin and delicate wifi antenna cable is connected to the wifi adapter.

 

Your screen shot does not show the wifi card good enough for me to see if the antenna wire(s) are connected.

 

It looks like the wifi card is near the memory chip.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.