• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion 550-153wb
Microsoft Windows 10 (64-bit)

image.jpg

I opened it to clean out the dust and then When I booted it up the Wi-Fi was not working. Also I removed the wires and I also put them back where they supposed to be. I’ve tried everything that I can think of hopefully somebody here would let me know what I did wrong. I just remove the dust from the two fans  and the dust on the motherboard with a air spray can. 

1 REPLY 1
HP Recommended

Hi:

 

Check to make sure that the thin and delicate wifi antenna cable is connected to the wifi adapter.

 

Your screen shot does not show the wifi card good enough for me to see if the antenna wire(s) are connected.

 

It looks like the wifi card is near the memory chip.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.