Wif-Fi adapter must be removed and reinstalled EVERY TIME I start my laptop

[Marcd2k]

Hello, Paul

Unfortunately, the new driver is not helping. I still have to uninstall and reinstall the adapter to get regular internet speeds.

Looks like I'll be returning the laptop on Tuesday and most likely going with something besides HP. My previous HP laptop died after 1 year and 2 weeks, so of course no support from HP. They just are not the company to be going with.

Thank you for the attempt, I hope your New Year's Eve is going well.

[Paul_Tikkanen · Accepted solution]

You're very welcome. 

Sorry that the newer driver didn't work for you. 

Have a happy new year, and I hope that whatever replacement notebook you buy works better. 

Try to get a notebook that comes with an Intel wifi adapter. 

Cheers,

Paul 

[BeemerBiker]

I have been researching 802.11d and there are reports of problems with Realtek even going back to 2016.   Some of the solutions involve disabling 802.11d as it was preventing certain bands in the 5ghz from being used..  Other solutions are to replace with an Intel Wi-Fi or return the Laptop

I would be interested in what Wi-Fi chip was used in the laptop you will be getting.  If buying from a retails store you might want to ask to test the display model and see how it works.

I just ran this command "netsh wlan show driver" and I do not see 802.11d as a feature on my AX210.  If the country you are in requires 802.11d you may be stuck with Realtek.

This is what that netsh shows on my system.  I am not currently using Wi-Fi as it is hardwired

C:\Windows\System32>netsh wlan show driver

Interface name: Wi-Fi 3

Driver : Intel(R) Wi-Fi 6E AX210 160MHz
Vendor : Intel Corporation
Provider : Intel
Date : 10/31/2023
Version : 23.10.0.8
INF file : oem101.inf
Type : Native Wi-Fi Driver
Radio types supported : 802.11b 802.11g 802.11n 802.11a 802.11ac 802.11ax
FIPS 140-2 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Hosted network supported : No
Authentication and cipher supported in infrastructure mode:
Open None
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA-Enterprise TKIP
WPA-Enterprise CCMP
WPA-Personal TKIP
WPA-Personal CCMP
WPA2-Enterprise TKIP
WPA2-Enterprise CCMP
WPA2-Personal TKIP
WPA2-Personal CCMP
Open Vendor defined
WPA3-Personal CCMP
Vendor defined Vendor defined
WPA3-Enterprise 192 Bits GCMP-256
OWE CCMP
WPA3-Enterprise CCMP
WPA3-Enterprise TKIP
Number of supported bands : 3
2.4 GHz [ 0 MHz - 0 MHz]
5 GHz [ 0 MHz - 0 MHz]
6 GHz [ 0 MHz - 0 MHz]
IHV service present : Yes
IHV adapter OUI : [00 00 00], type: [00]
IHV extensibility DLL path: C:\WINDOWS\System32\DriverStore\FileRepository\netwtw6e.inf_amd64_3600c12b90247a8b\IntelIHVRouter14.dll
IHV UI extensibility ClSID: {00000000-0000-0000-0000-000000000000}
IHV diagnostics CLSID : {00000000-0000-0000-0000-000000000000}
Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)

[Marcd2k]

Hello again, BeemerBiker,

Thank you for your efforts with this. There is no help from HP, so people like you are what is keeping me trying to get this figured out.

I am in the US, but I don't know if the 802.11d should be used here or not. I do not remember seeing 802.11d for wi-fi specs before, but I haven't worked on computers in a few years.

The gentleman, Paul, that you sent my info to, had a link for a different driver. I tried installing his recommended driver, but there was no difference in performance. I still have to uninstall and reinstall the adapter to get regular speeds.

I'm probably going to return this laptop to go with another manufacturer. I can let you know what I find with the other brands regarding the adapter's used, if you'd like.

Thank you again, and Happy New Year!