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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)

Currently I am facing issue with respect to WIFI disconnects automatically. Recently I was in the meeting and the WIFI disconnects automatically which results into my exit from my official meeting then I check my airtel broadband connection but it was working fine. Therefore I need help with respect this issue.

5 REPLIES 5
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What model Wi-Fi adapter does your notebook come with?

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Realtek RTL8821CE 802.11ac PCIe Adapter

HP Recommended

The only suggestion I can offer would be to update the Wi-Fi and Bluetooth drivers to the latest version's HP currently has for that model Wi-Fi adapter:

 

Realtek RTL8xxx Wireless LAN Drivers 

 

Version 2024.10.230.1 

 

https://ftp.hp.com/pub/softpaq/sp155501-156000/sp155768.exe

 

Realtek RTL8xxx Series Bluetooth Driver 

 

Version 1.10.1072.3000 

 

https://ftp.hp.com/pub/softpaq/sp155001-155500/sp155460.exe

 

 

 

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How we can check whether the given drivers are installed and working properly?

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You go to the device manager, click to expand the Network Adapters device manager category, click on the Realtek Wi-Fi adapter, click on the driver tab and verify that the driver version and date matches what I posted.

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