02-04-2016 02:41 AM
Please help me as i am unable to connect wifi normally. Whenever i want to connect my wifi i have to fight with my computer for atlest 1/2 hour. For some time it shows my network in network list and after selecting and pasword it throws an error can't connect to network. At this point my wifi compltely turning off. Sometimes it luckyly connects, but dropps in middle. I tried installing latest driver software from 'HP Support Assistance', uninstalled installed it many times. But no use. Other devices working with my network are connecting smoothly. Please help me resolving this issue.
Thanks in Advance.
Solved! Go to Solution.
02-05-2016 08:47 AM - last edited on 03-15-2017 05:26 PM by OscarFuentes
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP 15 Notebook and issue with the Wireless not connecting. Try resetting the router. Unplug the router and wait 30 seconds before plugging it back in to make sure it fully resets. Here is a link to the troubleshooting the Wireless connection, if you need it.
You can say thanks for trying to help by clicking the Thumbs Up below!.
02-08-2016 12:53 AM
02-08-2016 06:54 AM
If you look in the Device Manager, you will see the correct driver. Right click on it and update the Software and Drivers.
02-09-2016 03:38 AM
Thats what i am saying. Its says your drivers are upto date...
But i am facing so much problem. Because of that i am using ethernet cable to use internet.
The latest drivers needs to be updated for my laptop.
02-09-2016 06:11 AM
You cannot fix the Wireless with the Ethernet cable connected. Remove the cable and try some of the steps listed.
02-09-2016 04:06 PM - edited 02-09-2016 04:09 PM
I am not saying that i am not trying to solve wifi issue with ethernet.,,
I am saying that after trying all listed steps above, still i am facing problem.
My internet connection rarely connecting via wifi,
In the case,when i am facing problem with wifi, i am connecting my ethernet to use my internet connection(By Quitting wifi connection).
Hope you understand.
02-10-2016 05:04 AM - edited 02-10-2016 05:08 AM
Earlier i was having the same issue.Most of the time my laptop get disconnect automatically and when i try to re-connect it says can't connect to network.So, i found the solution that my router can only connects to limited number of devices to it and next when one of my family member consuming the full bandiwidth of internet my connection drops.
Try connecting your laptop to other wifi router and check if the promblem still presist.
Hope this help you!