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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wifi Not Showing any networks

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03-22-2020 10:19 PM
Hi,
I am having wifi network issue with my HP laptop. It's not showing any wifi network. But when i get my laptop very close to router then it shows wifi network . But it's range is very poor and I cannot connect to it.
I tried updating wifi drivers but it did not help me.
Please help me with this if you have any idea.
Thanks,
Amar
03-25-2020 04:40 AM
Hi ,
Thanks for quick reply. I don't think it is router problem. Cause my other devices(Mobile,Desktop) are connecting without any issues to wi fi network.
Is there any different solution available ?
Thanks,
Amar
03-25-2020 04:52 AM
OK.
There are 2 Wi-Fi bands 2.4 and 5.0, some devices use only 2.4.
Others can use BOTH. So a device connecting flawlessly on 5.0 does not guarantee the one on 2.4 will.
Nor does it re-seat an adapter or repair a broken antenna wire.
So what devices do you have and what frequency and channels do they use?
~~~~~~~~
Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
OR
Copy and use the individual command lines as needed.
Post anything non-personal, but relevant please.
@Echo OFF
msinfo32.exe
PAUSE
getmac
netsh lan show interfaces
netsh wlan show interfaces
netsh wlan show drivers
PAUSE
systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"
PAUSE
03-25-2020 04:54 AM
Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.
NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?
HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:-
https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html