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Ubuntu LTS

wifi not working in my laptop 

 

1 REPLY 1
HP Recommended

Hi @Menaria,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If your laptop's Wi-Fi is not working, it could be due to a variety of issues ranging from hardware problems to software settings. Here’s a step-by-step guide to help you troubleshoot and resolve the problem:

1. Check Wi-Fi Hardware Switch

  • Physical Switch: Some laptops have a physical switch or function key (e.g., Fn + F2) to enable or disable Wi-Fi. Make sure it is turned on.
  • Check LED Indicators: If your laptop has LED indicators for Wi-Fi, make sure the light is on, indicating that Wi-Fi is enabled.

2. Restart Your Laptop and Router

  • Restart Laptop: Sometimes a simple restart can fix temporary issues.
  • Restart Router: Power cycle your router by unplugging it, waiting about 30 seconds, and plugging it back in.

3. Verify Wi-Fi is Enabled

  • Check Network Settings:
    • Windows: Go to Settings > Network & Internet > Status. Ensure Wi-Fi is turned on.
    • Mac: Go to System Preferences > Network. Select Wi-Fi and ensure it is turned on.

4. Check for Available Networks

  • Available Networks:
    • Windows: Click on the Wi-Fi icon in the system tray (bottom-right corner) and see if any networks are available.
    • Mac: Click on the Wi-Fi icon in the menu bar and check for available networks.

5. Update or Reinstall Wi-Fi Drivers

Update Drivers:

  • Windows: Go to Device Manager (right-click on Start menu and select Device Manager). Expand the Network adapters section, right-click on your Wi-Fi adapter, and choose Update driver. Follow the prompts to search for and install updates.
  • Mac: Updates are usually managed through System Preferences > Software Update. Ensure your macOS is up-to-date.

Reinstall Drivers:

  • Windows: In Device Manager, right-click on the Wi-Fi adapter and select Uninstall device. Restart your laptop, and Windows should automatically reinstall the driver.
  • Mac: For macOS, reinstalling drivers typically involves updating the OS or re-installing the macOS if there are persistent issues.

6. Check Network Adapter Settings

Windows:

  1. Go to Control Panel > Network and Sharing Center > Change adapter settings.
  2. Right-click on your Wi-Fi adapter and select Enable if it’s disabled.
  3. If enabled, right-click and select Diagnose to let Windows troubleshoot and fix issues.

7. Check Wireless Network Settings

  • Router Settings: Verify that your router is broadcasting a Wi-Fi signal and that no network settings have been changed.
  • SSID Visibility: Ensure that your Wi-Fi network’s SSID (network name) is visible and not hidden.

8. Perform Network Reset:

  1. Go to Settings > Network & Internet > Status.
  2. Click Network reset and follow the instructions. This will remove and reinstall all network adapters and reset network settings.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
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