Wifi Not working in my laptop

[Menaria]

wifi not working in my laptop 

[Sneha_01]

Hi @Menaria,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your laptop's Wi-Fi is not working, it could be due to a variety of issues ranging from hardware problems to software settings. Here’s a step-by-step guide to help you troubleshoot and resolve the problem:

1. Check Wi-Fi Hardware Switch

• Physical Switch: Some laptops have a physical switch or function key (e.g., Fn + F2) to enable or disable Wi-Fi. Make sure it is turned on.
• Check LED Indicators: If your laptop has LED indicators for Wi-Fi, make sure the light is on, indicating that Wi-Fi is enabled.

2. Restart Your Laptop and Router

• Restart Laptop: Sometimes a simple restart can fix temporary issues.
• Restart Router: Power cycle your router by unplugging it, waiting about 30 seconds, and plugging it back in.

3. Verify Wi-Fi is Enabled

• Check Network Settings:
  • Windows: Go to Settings > Network & Internet > Status. Ensure Wi-Fi is turned on.
  • Mac: Go to System Preferences > Network. Select Wi-Fi and ensure it is turned on.

4. Check for Available Networks

• Available Networks:
  • Windows: Click on the Wi-Fi icon in the system tray (bottom-right corner) and see if any networks are available.
  • Mac: Click on the Wi-Fi icon in the menu bar and check for available networks.

5. Update or Reinstall Wi-Fi Drivers

Update Drivers:

• Windows: Go to Device Manager (right-click on Start menu and select Device Manager). Expand the Network adapters section, right-click on your Wi-Fi adapter, and choose Update driver. Follow the prompts to search for and install updates.
• Mac: Updates are usually managed through System Preferences > Software Update. Ensure your macOS is up-to-date.

Reinstall Drivers:

• Windows: In Device Manager, right-click on the Wi-Fi adapter and select Uninstall device. Restart your laptop, and Windows should automatically reinstall the driver.
• Mac: For macOS, reinstalling drivers typically involves updating the OS or re-installing the macOS if there are persistent issues.

6. Check Network Adapter Settings

Windows:

1. Go to Control Panel > Network and Sharing Center > Change adapter settings.
2. Right-click on your Wi-Fi adapter and select Enable if it’s disabled.
3. If enabled, right-click and select Diagnose to let Windows troubleshoot and fix issues.

7. Check Wireless Network Settings

• Router Settings: Verify that your router is broadcasting a Wi-Fi signal and that no network settings have been changed.
• SSID Visibility: Ensure that your Wi-Fi network’s SSID (network name) is visible and not hidden.

8. Perform Network Reset:

1. Go to Settings > Network & Internet > Status.
2. Click Network reset and follow the instructions. This will remove and reinstall all network adapters and reset network settings.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support