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- Wifi Not working in my laptop

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1 REPLY 1
09-09-2024 08:52 AM
Hi @Menaria,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your laptop's Wi-Fi is not working, it could be due to a variety of issues ranging from hardware problems to software settings. Here’s a step-by-step guide to help you troubleshoot and resolve the problem:
1. Check Wi-Fi Hardware Switch
- Physical Switch: Some laptops have a physical switch or function key (e.g., Fn + F2) to enable or disable Wi-Fi. Make sure it is turned on.
- Check LED Indicators: If your laptop has LED indicators for Wi-Fi, make sure the light is on, indicating that Wi-Fi is enabled.
2. Restart Your Laptop and Router
- Restart Laptop: Sometimes a simple restart can fix temporary issues.
- Restart Router: Power cycle your router by unplugging it, waiting about 30 seconds, and plugging it back in.
3. Verify Wi-Fi is Enabled
- Check Network Settings:
- Windows: Go to Settings > Network & Internet > Status. Ensure Wi-Fi is turned on.
- Mac: Go to System Preferences > Network. Select Wi-Fi and ensure it is turned on.
4. Check for Available Networks
- Available Networks:
- Windows: Click on the Wi-Fi icon in the system tray (bottom-right corner) and see if any networks are available.
- Mac: Click on the Wi-Fi icon in the menu bar and check for available networks.
5. Update or Reinstall Wi-Fi Drivers
Update Drivers:
- Windows: Go to Device Manager (right-click on Start menu and select Device Manager). Expand the Network adapters section, right-click on your Wi-Fi adapter, and choose Update driver. Follow the prompts to search for and install updates.
- Mac: Updates are usually managed through System Preferences > Software Update. Ensure your macOS is up-to-date.
Reinstall Drivers:
- Windows: In Device Manager, right-click on the Wi-Fi adapter and select Uninstall device. Restart your laptop, and Windows should automatically reinstall the driver.
- Mac: For macOS, reinstalling drivers typically involves updating the OS or re-installing the macOS if there are persistent issues.
6. Check Network Adapter Settings
Windows:
- Go to Control Panel > Network and Sharing Center > Change adapter settings.
- Right-click on your Wi-Fi adapter and select Enable if it’s disabled.
- If enabled, right-click and select Diagnose to let Windows troubleshoot and fix issues.
7. Check Wireless Network Settings
- Router Settings: Verify that your router is broadcasting a Wi-Fi signal and that no network settings have been changed.
- SSID Visibility: Ensure that your Wi-Fi network’s SSID (network name) is visible and not hidden.
8. Perform Network Reset:
- Go to Settings > Network & Internet > Status.
- Click Network reset and follow the instructions. This will remove and reinstall all network adapters and reset network settings.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
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