• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-28-2022 05:15 PM

HP Recommended

Hello @2H5A8AV 

Thanks for reporting.

 

(1) This is good

 

ub6424_0-1666998888259.png

 

(2) Please run (again)

msdt.exe /id WindowsUpdateDiagnostic

 

(3) Send screenshot

Was this reply helpful? Yes No

‎10-28-2022 07:24 PM

HP Recommended

I executed the sfc /scannow again and it found no error as shown below.

 

2.png

 

But after executing the command: msdt.exe /id WindowsUpdateDiagnostic, it showed this error and I don't know if it is important or not. 

1.png

 

Was this reply helpful? Yes No

‎10-29-2022 01:18 AM

HP Recommended

Hello @2H5A8AV 

 

(1) Enable and run and install <Windows Optional Updates>

How to Install Windows 11 Optional Updates & Fix Its Issue

 

(2) Restart Windows

(3) Please report your results

Was this reply helpful? Yes No

‎10-29-2022 07:03 AM

HP Recommended

Thanks. I did the optional updates and there were 4 which successfully installed as shown below.

Untitled.png

 

After I restarted there are no optional updates left.

 

Was this reply helpful? Yes No

‎10-29-2022 07:59 AM

HP Recommended

Hello @2H5A8AV 

Thanks for reporting.

 

Now the wireless "situation" has improved ?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->