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Locked

‎09-08-2023 10:10 AM

HP Recommended
Product: HP ENVY x360 - 15m-ds0023dx
Operating System: Microsoft Windows 11

Hello Everyone,

 

I have tried everything I believe that I have found online.  It appears to be a common issue, but none of these "easy" fixes are working for me.  I have done a factory reset to no avail... 

 

I have:

Updated drivers

Uninstalled drivers and then did an disable/enable/ check hardware funtion

as I stated above, a hard reset of my computer

downloaded all of the suggested downloads from HP.com with a scan of drivers/adapters

Updates are all completed

Upon a Health Check of my computer, it is telling me that everything looks good and is functioning.

Going into Networks, the only thing that is there is the adapter for my phone that is connected with a USB Cord in order to tether for internet at this time, no wifi, no bluetooth, nothing...

 

Thank you,

 

Ryan

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