cancel
Showing results for 
Search instead for 
Did you mean: 
Danny_Jobsingh
New member
2 1 0 0
Message 1 of 4
799
Flag Post

Solved!

Wifi and Bluetooth driver for HP15-R007TX(Windows 7 64 bit)

HP Recommended
HP15-R007TX
Microsoft Windows 7 (64-bit)

I need the bluetooth driver for hp15-r007tx windows 7 64-bit.

I tried installing bluetooth drivers from hp support page and by searching the internet using the hardware id.

The drivers install but the bluetooth is listed as a hidden device in the device manager.On expanding the bluetooth devices ,Bluetooth Audio Bus Device and Ralink Bluetooth PCIe Adapter are shown.

I could see bluetooth controller under other devices if I uninstall bluetooth driver so I guess its about not installing the correct driver and not a hardware issue.Capture 1.PNGCapture 2.PNG 

It would be great if anyone could give the correct wifi and bluetooth drivers for hp15-r007tx win 7 64-bit for the following hardware ID

Bluetooth:

PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00
PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C
PCI\VEN_1814&DEV_3298&CC_0D1100
PCI\VEN_1814&DEV_3298&CC_0D11

Wifi:

PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV_00
PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C
PCI\VEN_1814&DEV_3290&CC_028000
PCI\VEN_1814&DEV_3290&CC_0280

 

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
132,129 122,306 20,104 30,829
Message 4 of 4
Flag Post
HP Recommended

You're very welcome.

 

Unfortunately, I wouldn't know why the bluetooth isn't working.  It could be a hardware issue with the wifi card.

 

If you want, you can upgrade the Ralink wifi card to this one and the bluetooth will most likely work again.  Plus you will have dual band AC wifi.

 

Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0    HP Part # 710661-001

 

The card is readily available on eBay.  Maybe Amazon too.

 

Search by the HP part number, not the model of the wifi card.

 

Below is the link to the service manual, where you can find the wifi card removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c04409502

 

Before installing the Intel card, go to the Windows control panel>programs>uninstall a program.

 

If there is any Ralink bluetooth software listed there, uninstall it.

 

Then go to the device manager, uninstall the Ralink bluetooth adapter under the Bluetooth adapters device manager category and check the uninstall driver box.

 

Do the same thing for the Ralink wifi adapter under the Network Adapters device manager category.

 

Then shut down, unplug the PC, remove the battery and install the wifi card.

 

Here are the links to the latest W8.1 wifi and bluetooth drivers for the Intel 7260 AC card...

 

Wifi:  3rd one down on the left side of the page.

 

https://downloadcenter.intel.com/download/28621/Intel-PROSet-Wireless-Software-and-Drivers-for-Intel...

 

Bluetooth:   3rd one down on the left side of the page.

 

https://downloadcenter.intel.com/download/28622/Intel-Wireless-Bluetooth-for-Intel-Wireless-7260-Fam...

View solution in original post

3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
132,129 122,306 20,104 30,829
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

The only suggestion I can offer would be to see if these drivers work.

 

Wifi:

 

https://ftp.hp.com/pub/softpaq/sp71001-71500/sp71421.exe

 

BT:

 

https://ftp.hp.com/pub/softpaq/sp70501-71000/sp70570.exe

0 Kudos
Danny_Jobsingh
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Thank you for your quick reply.The wifi driver works but still bluetooth driver doesnot work.I have tried a lot of combinations but nothing seems to work.So I am just going to leave it as it is but before I give up on bluetooth I just found out that in the driver details for Ralink Bluetooth PCLe adapter all the details are mentioned as unknown is that the reason why bluetooth is hidden in device manager and is there any solution for it.

Thanks in advance.Capture 1.PNG

0 Kudos
Tags (1)
Paul_Tikkanen
Level 21
Level 21
132,129 122,306 20,104 30,829
Message 4 of 4
Flag Post
HP Recommended

You're very welcome.

 

Unfortunately, I wouldn't know why the bluetooth isn't working.  It could be a hardware issue with the wifi card.

 

If you want, you can upgrade the Ralink wifi card to this one and the bluetooth will most likely work again.  Plus you will have dual band AC wifi.

 

Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0    HP Part # 710661-001

 

The card is readily available on eBay.  Maybe Amazon too.

 

Search by the HP part number, not the model of the wifi card.

 

Below is the link to the service manual, where you can find the wifi card removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c04409502

 

Before installing the Intel card, go to the Windows control panel>programs>uninstall a program.

 

If there is any Ralink bluetooth software listed there, uninstall it.

 

Then go to the device manager, uninstall the Ralink bluetooth adapter under the Bluetooth adapters device manager category and check the uninstall driver box.

 

Do the same thing for the Ralink wifi adapter under the Network Adapters device manager category.

 

Then shut down, unplug the PC, remove the battery and install the wifi card.

 

Here are the links to the latest W8.1 wifi and bluetooth drivers for the Intel 7260 AC card...

 

Wifi:  3rd one down on the left side of the page.

 

https://downloadcenter.intel.com/download/28621/Intel-PROSet-Wireless-Software-and-Drivers-for-Intel...

 

Bluetooth:   3rd one down on the left side of the page.

 

https://downloadcenter.intel.com/download/28622/Intel-Wireless-Bluetooth-for-Intel-Wireless-7260-Fam...

View solution in original post

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation