Wifi connection and wired connection problem

[Matko9]

Hello, I need help I have 2 problems: 

1. Sometimes after my laptop go to sleep few times while I am studying It just won`t conncect to wifi anymore. Like there is no connection available (when there is), and when I turn it off it will not turn back on. Or after a minute it turn back on but again no available network just blank. Now this problem occur when I just turn on computer It wont conncet to wifi. Good thing is that when I restart laptop the problem go away but again, i just bouth laptop 7 month ago and is still under waranty, what do you guys reccomend ?  When I run diagnostic everything looks fine.

2. This too is the new problem, when I trie to connect wired with adapter now I got blue screen, and my laptop would not turn on after several tries. When I run diagnostic I got warning (No network adapter is found or the current network adapter is not supported - PLease check the BIOS setting to make sure UEFI network option ROMs are eneabled and that UEFI newtwork boost is enabled) - can You help me how to do this ? 

And blue scree error codes - one of many were (Driver_Irql_not_less_or_equal, Kmode_exception_not handled)

And tips, solutions are verry appreciated. 

Kind regards, 

Matko

(HP Pavilion Laptop 15) and I bought it 7 months ago 

[Raj_05]

Hi @Matko9,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

For WiFi Connection Issues

Update Drivers:

• WiFi Driver: Ensure your WiFi driver is up to date.
• BIOS: Check for and install any BIOS updates from the HP website.

Power Management Settings:

• Open Device Manager.
• Expand Network adapters.
• Right-click on your WiFi adapter and select Properties.
• Go to the Power Management tab and uncheck Allow the computer to turn off this device to save power.

Network Troubleshooter:

• Open Settings > Network & Internet > Status.
• Click Network troubleshooter and follow the prompts.

Reset Network Settings:

• Open Settings > Network & Internet > Status.
• Click Network reset and follow the instructions.

For Wired Connection and Blue Screen Issues

Update or Reinstall Network Adapter Driver:

• Download the latest driver for your network adapter from the HP website.
• Open Device Manager.
• Expand Network adapters.
• Right-click on your network adapter and select Uninstall device.
• Restart your computer and reinstall the driver you downloaded.

Check BIOS Settings:

• Restart your computer and press F10 (or the key specified by HP) to enter the BIOS setup.
• Navigate to the Advanced or System Configuration tab.
• Ensure that UEFI Network Stack or UEFI Network Boot is enabled.
• Save changes and exit.

Blue Screen Error Codes:

• Driver_IRQL_Not_Less_or_Equal: This error usually indicates a problem with a driver. Ensure all your drivers are updated.
• KMODE_Exception_Not_Handled: This error is often related to hardware or driver issues. Updating or reinstalling the problematic drivers usually resolves it.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support 

[Mongojerry515]

Can't find the Power Management option under properties of the network adapter (MediaTek) in Device Manager (Windows 11). Having same connectivity issues (works fine with ethernet connection).  Think it is the system effecting the wireless adapter after a period of time.