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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: Wifi connection issue

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09-03-2020 11:47 PM
Hello guys. I'm having trouble with my laptop. I just recently factory reset the laptop and now I'm having trouble connection to wireless internet or wifi. The laptop is only giving me the options of connecting through broadband or dial-up connection and I tried broadband multiple times with still no luck of connecting to internet. I also went online to find drivers but I don't how to do any of the steps or anything pertaining to that. Please someone help me and give me an explanation and resolution.
09-04-2020 08:42 AM
Hi:
The parts list for your notebook indicates that it has an Atheros AR9565 802.11bgn 1x1 WiFi and Bluetooth 4.0 combination WLAN adapter
https://partsurfer.hp.com/Search.aspx?searchText=K5B45PA
Below are the links to the W8.1 wifi and bluetooth drivers you need for that model wifi adapter...
https://ftp.hp.com/pub/softpaq/sp70501-71000/sp70859.exe