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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wifi connection lost after keeping in sleep mode

Create an account on the HP Community to personalize your profile and ask a question
06-23-2022 04:27 AM
Hello, I have been using HP envy X360 from the last few months. However, from last few months I have been noticing that every time I keep my laptop in sleep mode the wifi connection is lost and I need to disable my driver from the device manager and then enable it again to get the wifi connection back on. I have tried updating driver from HP and windows but it does not work. Please help.
06-23-2022 04:42 AM
Hello @Nkalita
(1) Update BIOS
HP Notebook System BIOS Update (AMD Processors) | F.03 Rev.A | 8.7 MB | Mar 24, 2022 | Download |
(2) Update wifi driver (one will work !)
Intel WLAN Driver | 22.120.0.3 Rev.A | 32.3 MB | Mar 6, 2022 | Download |
or
Realtek RTL8xxx Wireless LAN Drivers | 1.0.0.194 Rev.S | 24.6 MB | Dec 6, 2021 | Download |
(3) Update bluetooth driver
Realtek RTL8xxx Bluetooth Driver | 1.8.1037.3007 Rev.S | 2.5 MB | Jul 2, 2021 | Download |
(4) Check for hardware issues
HP PC Hardware Diagnostics Windows | 1.8.1.0 Rev.A | 339.2 MB | Mar 10, 2022 | Download |
(5) Test again ...
best regards
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06-28-2022 11:03 PM
Hello, I have updated the wifi drivers to the Realtek driver you provided and still faced the same issue. Now I have updated the bios to the one you provided though my computer had the same version. I have one question, after updating the network driver I checked the device manager for the version. I did not see any change in the version name there. why?
06-28-2022 11:05 PM
Hello @Nkalita
... let me check, will come back.
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
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06-28-2022 11:19 PM
Hello @Nkalita
(1) Install INTEL wireless driver
See marking on the screenshot what file to download and install, the first one !
(2) Reboot and test again ...
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
06-29-2022 05:54 AM
Hello @Nkalita
Please report your results
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️