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‎07-19-2019 08:56 AM

HP Recommended
Product: Hp Stream
Operating System: Microsoft Windows 10 (32-bit)

I just purchased a HP Stream and my wifi connection will not hold for longer than 10-15 minutes. Every time I connect to wifi it will connect and work just fine but after a 10-20 minutes or so it will stop working and I will have to connect to the wifi again. 

3 REPLIES 3

‎07-19-2019 09:02 AM

HP Recommended

Hi:

 

What model wifi adapter does your notebook have?

 

If you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

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‎07-22-2019 09:21 PM

HP Recommended

The adapter says Realtek. RTL8822be 

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‎07-22-2019 09:33 PM

HP Recommended

Hi:

 

The only suggestion I can offer, would be to update the wifi and Bluetooth drivers to their latest versions, and restart the PC.

 

Wifi: 2024.0.8.107/2024.0.4.108 Jun 5, 2019

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96885.exe

Bluetooth: 1.6.1015.3008 Jun 11, 2019

https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97009.exe

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