Wifi disabled and unable to get it back on

[Mel09]

Hi

for some reason my wifi is not working. I disabled it before turning off my laptop and just turned it back on after a month and it stop working. I tried the F12 or the wireless assistant and it says disable but I am unable to enable back. The wireless button at the top of the right side is not lighted up and the volume and play buttons on there do not work either. I have also tried the hard reset which I follow all the steps of turning off, took the battery and plug out, press the power button for 30 secs and turn it back on with the plug only and it did not work. Is there something I might have done wrong or disabled without knowing? Or is there another way of doing this? Please help.

thanks

[Tardis40]

Hi @Mel09,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the WiFi connection. I will be glad to help you.

Please follow the step from these documents.

Wireless Network Connection Fails When Notebook is Switched to Battery Power

Troubleshooting wireless network and Internet (Windows Vista)

TAlso, you can look at the power management for your wireless adapter:
Disable the Power Off option for the adapter:
1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)
2. Expand the Network adapters.
3. Right-click on the Ethernet/Wireless Adapter and click Properties.
4. Click the Power Management tab.
5. Remove the check mark beside Allow the computer to turn off this device to save power.
6. Click OK.
7. Test.

Forget a Network (Windows Vista)
1. Start Network and Sharing Center.
2. In the Tasks pane, click Manage wireless networks.
3. Right-click the connection you want to delete, and then click Remove network.
4. In the Manage Wireless Networks - Warning dialog box, click OK.
5. The connection is removed from the list of wireless connections that you can view or modify.

Reset the TCP/IP settings on your PC:
1. Go to your start screen/menu and type CMD.
2. Right-click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
4. Restart your PC and test.

It may also help to reset the Winsock catalogue:
1. Go to your start screen/menu and type CMD.
2. Right-click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
4. Restart your PC and test.

Reinstall the network adapter drivers:
1. Download the drivers from here but do not run them yet.
2. Go to your start screen/menu and type Device Manager.
3. Expand Network adapters.
4. Right click on the wireless adapter and choose Uninstall.
5. Run the downloaded drivers from step 1.
6. Restart your PC and test.

Test an ethernet connection:
Self-explanatory. Test if the issue persists on a wired connection to rule out the wireless adapter hardware so troubleshooting can be directed towards the right areas.

Test another connection:
Many people rule out their home network as an issue if another device is working on the same network. Networking is not that simple. Each device interacts differently with your router or modem and it is impossible to rule out settings in that device until the notebook has been tested on another network.

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

Thanks.