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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z8AV)

Hi. It's been 7 months since I bought my laptop and for the initial 2 months it was working great but then I started getting a problem where my laptop automatically disconnects from WIfi and fails to identify any available wifi networks. This does not happen every day but it happens often and randomly.

 

When this happens, I have to uninstall the Wifi driver and scan for hardware changes to get it back to identifying the existing Wifi networks and connect. Although this seems to be working but it's a real pain to do this 2-3 times a day. So, I'm looking for a permanent or at least a long-term fix.

 

PS: I have tried everything I found on internet in last 5 months starting from running troubleshooting to updating all my drivers, windows, BIOS etc

3 REPLIES 3
HP Recommended

Hello @blurrydev 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your basic system configuration before we dance on the <wireless> wave ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

 

(2) Start Windows <Device Manager>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

- Expand <Network adapters>

--->>> Send screenshot

 

(3Please report your results

HP Recommended

1. blurrydev_0-1668436204432.png

2. Couldn't find the option 'Other devices' in this 

blurrydev_1-1668436261780.png

HP Recommended

Hello @blurrydev 

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2Download and install BIOS Update

HP Consumer Notebook PC BIOS Update 

F.15 Rev.112.2 MBSep 30, 2022Download

 Fix and enhancements:

- Provides support for Windows 11 22H2.
- Updates the code for 2022.1 IPU security enhancement.

 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

      • An available BIOS update resolves a specific issue or improves computer performance.
      • The current BIOS does not support a hardware component or a Windows upgrade.
      • HP Support recommends installing a specific BIOS update.

"

 

(3Reboot

(4Let BIOS be installed until it's completely done !

(5Download and install / update

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.208 Rev.S

Download

HP Wireless Button Driver

2.1.16.30156 Rev.A0.8 MBJan 17, 2022Download

 

(6Restart Windows

(7Test your notebook

(8Please report your results

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.