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HP Recommended
HP Laptop PC 15s-fq2000 (2D120AV)
Microsoft Windows 11

Hi,

I actually have three issues. The first is that when I change from home to work, I have to reboot the laptop to see the correct wifi networks. It does not automatically rescan.

 

2nd is when I tried to contact support, It would NOT allow me to input my mobile number. I keep seeing this: This mobile number is not available.

/

3rd. My warranty status says that it started 10/28/2022 but I purchased it from Best Buy 11/27/2022. How get I update?

 

Thanks in advance

1 REPLY 1
HP Recommended

@mpward 

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.