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HP Recommended
HP Notebook - 15-ay019tu
Microsoft Windows 7 (32-bit)
I recently downgraded my HP Notebook 15- ay019tu from windows 10 to windows 7 32 bit but I am not able to connect it to any wifi network, every time I have to connect it to my phone via USB cable. After downgrading I downloaded every driver including the wifi driver but during installation, it gives an error message saying OS is not supported. What should I do now?
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

According to the parts list for your model, it comes with a Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi and BlueTooth 4.0 M.2 combination WLAN adapter.

 

Accordingly, you would need these W7 wifi and bluetooth drivers...

 

The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe

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3 REPLIES 3
HP Recommended

Hi:

 

According to the parts list for your model, it comes with a Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi and BlueTooth 4.0 M.2 combination WLAN adapter.

 

Accordingly, you would need these W7 wifi and bluetooth drivers...

 

The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe

HP Recommended

That really worked Paul . Thanks for your help.

HP Recommended

You're very welcome.

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