Wifi gone after windows update.

[depotdevil]

After latest windows update the wifi is junk.

Have hard wired to verify drivers on Ethernet controllers, and wifi adapter and it says using the latest.

Had ISP replace modem when it was the laptop.

Still can't get it to the internet.

It says "Secured-no internet" but 2 hard wired, 2 wifi computers, 3 cell phones all are connecting.

Any ideas? or help please.

[asmita6658 · Accepted solution]

Hi @depotdevil

Welcome to the HP Support Community. 

Try these steps -

Step 1 Network Troubleshooter -

1) In the search box, type and open "Troubleshooter".

2) Click on "Network and Internet".

3) Click on "Internet Connections".

Step 2 Run Network commands -

1) In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.

2) At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:

Type netsh winsock reset and press Enter.

Type netsh int ip reset and press Enter.

Type ipconfig /release and press Enter.

Type ipconfig /renew and press Enter.

Type ipconfig /flushdns and press Enter.

Step 3 Re-install the Network Adapter -

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.

2) In Device Manager, select Network adapters > the network adapter name.

3) Right-click on the network adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.

4) Restart the computer.

If the issue still persists, connect an Ethernet cable and try updating the computer - 

Step 4 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 5 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!