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HP Notebook 15-dy1091wm

Hello

i  am unable to connect to wifi.

i have 2 other laptops no problem.  Had it  for 2 years. I have never been able to connect. 

2 REPLIES 2
HP Recommended

According to the parts list you probably have an Rtl8821Ce 

However, you might put your serial number at the above site to verify.

 

The Rtl8821Ce  has only one antenna connector.  There is a recent discussion about this device by  @Paul_Tikkanen and a recent driver was listed along with a replacement recommendation that required 2 antennas, not just 1.

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Replacing-Realtek-RTL8821CE-802-11ac-...

 


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Thanks Im not good with computers but I will have my son check into it.  Thanks again 

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