Wifi icon

[Urrehma]

I get the problem of wifi icon, which the wifi adapter will disable again and again which I have to restart my laptop to set it up, I got a consultant with your service centre one week ago, I have the case number, later I went to the service center which the problem solved by the staff by updating some features and after a week a same problem started to occur again and some time the restart take the times of 20 min resolved my problem by sending the technician as soon as possible 

[Raj_05]

Hi @Urrehma,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're experiencing persistent issues with your WiFi adapter on your HP laptop. Here are a few steps you can take while awaiting further assistance.

Update Network Drivers:

• Go to Device Manager > Network adapters.
• Right-click your WiFi adapter and select "Update driver."
• Choose "Search automatically for updated driver software."

Reset Network Settings:

• Open Settings > Network & Internet > Status.
• Scroll down and select "Network reset."
• Click "Reset now" and follow the prompts.

Check Power Management Settings:

• Go to Device Manager > Network adapters.
• Right-click your WiFi adapter and select "Properties."
• Go to the "Power Management" tab and uncheck "Allow the computer to turn off this device to save power."

Run the Network Troubleshooter:

• Open Settings > Update & Security > Troubleshoot > Additional troubleshooters.
• Select "Internet Connections" and run the troubleshooter.

Check for Windows Updates:

• Go to Settings > Update & Security > Windows Update.
• Click "Check for updates" and install any available updates.

Perform a System Restore:

• If the issue started recently, you might try restoring your system to a point before the problem began.
• Search for "System Restore" in the Windows search bar and follow the prompts.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support