Wifi is shown as disabled and does not enable in windows 10

[JoyMagdy]

I have windows 10 laptop pc, and it was working fine since I reinstall windows, Wifi is shown as disabled.
I try to install window 8.1 and it works fine.
This massage shown in Windows Log and Service.

[A4Apollo]

Hi! @JoyMagdy, Welcome to HP forums.

I understand you have issues enabling wireless on your PC.

Don't worry I'm here to help you out.

Did you make any software or hardware changes on your PC?

As you mentioned you have issues connecting the PC wirelessly.

Are the wireless drivers listed in device manager?

Click Start, type services.msc, and press Enter. Scroll down to "wireless zero configuration" and right click on it and select Properties. Set it to Automatic and not Disabled, and press the Start button, then click OK. 

Also, it can be a malware issue with your PC, Try running sfc scan on your PC and check if it helps.

At the command prompt, type the following command, and then press ENTER:

sfc /scannow

Also, try the steps recommended below.

Manually change network settings

Manually changing the network settings can resolve wireless connection issues. Create a restore point in Windows, and then manually change the network settings.
Using the search box on the taskbar, search for and open Create a restore point.
The System Properties window displays.
Click Create.
Type a name for the restore point, and then click Create.
Windows creates the restore point.
Using the search box on the taskbar, search for Command Prompt. In the results list, right-click Command Prompt, and then click Run as administrator.
If a User Account Control screen displays asking if you want to allow the app to make changes to your computer, click Yes.

Type the following commands one at a time, pressing Enter after each one.
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled
To open the TCP Global Settings, type netsh int tcp show global in Command Prompt and then press Enter.
Make sure all settings are disabled except Receive-Side Scaling State.
Close Command Prompt, reboot the system and then try to connect to the Internet.

Also, try uninstalling the wireless drivers from device manager and install the latest drivers using HP support assistant.

Note: Before uninstalling the wireless drivers make sure you connect the ethernet cable to your PC and then uninstall the drivers.

Refer this article to know more information about using HP support assistant.

If the issue still persists try reseating the wireless card on your PC and check if it helps.

Also, if you have issues after installing the drivers from HP support assistant. 

You can install the wireless drivers using HP recovery manager.

Refer this article to know how to restore drivers using HP recovery manager.

If the solution provided worked for you, please mark accepted solution for this post.

Let me know if this works!

Have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[JoyMagdy]

Did you make any software or hardware changes on your PC?
-my lab had a problem before. lab Lap didn't open so I took it to redington I think they replaced the motherboard, after I took the lab I had many problems wifi one of them.

Are the wireless drivers listed in device manager?

-Yes

-I tried to run sfc scan Before, and No Errors.

- I will try to Manually change network settings and using HP recovery manager.

[A4Apollo]

Hi! @JoyMagdy, It's great to hear from you again.

I appreciate your efforts for trying out the steps.

As you mentioned the issue still persists after trying out the steps.

Try updating the wireless button driver on your PC and check if it helps.

Update the wireless button driver from this link.

Also, try the steps recommended below.

(1) Right-Click on the Wireless Connections Icon
 
(2) Click on Properties.
 
(3) Click on the Configure Button.
 
(4) Click on the Power Management Tab.
 
(5) Uncheck the first box (presuming it is checked) that is labeled:
      "Allow the computer to turn off this device to save power".
 
(6) Turn machine OFF.
 
(7) Re-verify Bluetooth / Internet switch is set to "ON".
 
(8)  Turn machine BACK ON and check if the wireless works.

If the solution provided worked for you, please mark accepted solution for this post.

Let me know if this works!

Have a great day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[JoyMagdy]

still Not Working 

[A4Apollo]

Hi! @JoyMagdy, It's great to hear from you again.

I appreciate your efforts for writing back to us.

As you mentioned the issue still persists after trying out the steps.

Try the steps recommended below.

Right click windows icon on taskbar

-->device manager

-->network adaptors

-->right on the wireless network adapter

-->properties 

-->advanced tab

802.11n Channel Width for 2.4GHz selected

Change value from auto to 20 MHz Only

If the issue still persists after trying out the steps. It could be an issue with the wireless button or wireless card on your PC could have gone faulty.

Please contact HP support for service options.

Link to contact HP.

Have a great day ahead!

Take Care! 🙂

If the solution provided worked for you, please mark accepted solution for this post.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[JoyMagdy]

still not working

Thanks for your help, I will contact HP.

[A4Apollo]

@JoyMagdy, Thanks for your quick response and time.

As you mentioned the issue still persists after trying out the steps.

It certainly seems to be a hardware issue with the wireless card or the wireless button.

Please contact HP support for service options.

Link to contact HP.

Have a great day ahead!

Take Care! 🙂