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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wifi isn't working

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05-17-2025 01:56 AM
Hello,
My wifi isn't working on my laptop. On other devices it is working.
I tried to re-install the driver of the wireless network, but that didn't work.
What can I do?
05-18-2025 02:30 PM
@Timdieterman, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Forget & Reconnect to Your Wi-Fi
Go to Settings > Network & Internet > Wi-Fi > Manage known networks
Click your Wi-Fi name > Forget
Reconnect by selecting it again and entering the password.
Run the Network Troubleshooter
Go to Settings > System > Troubleshoot > Other troubleshooters
Run Internet Connections and Network Adapter troubleshooters.
Check in Device Manager
Press Win + X > Device Manager
Expand Network adapters
Look for something like Wireless LAN
If it's missing, your wireless card isn't being detected.
If it’s there but shows a yellow ⚠️ icon, right-click > Uninstall device, then restart.
Install the Correct Driver from HP
Reinstall the wireless driver from HP directly:
Visit Official HP® Drivers and Software Download | HP® Support
Enter your HP laptop’s model number
Choose Windows version
Go to the Driver – Network section
Download and install the Wi-Fi/Wireless LAN driver
Reset Network Settings
Go to: Settings > Network & Internet > Advanced network settings > Network reset
Click Reset now
Restart your laptop and reconnect to Wi-Fi
Also, you can refer to this guide: HP PCs - Troubleshooting Wireless Network and Internet (Windows 10) | HP® Support
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee