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‎10-09-2019 01:14 PM

HP Recommended
Product: Hp 15-af024AU
Operating System: Microsoft Windows 10 (64-bit)

My laptop is not detecting some networks bt is connecting to other networks fine. What will be the issue and how can I fix it??

1 REPLY 1

‎10-09-2019 01:58 PM

HP Recommended

@Bnlyn 

 

Your machine only has 802.11b/g/n (1x1) and Bluetooth 4.0 combo (Miracast compatible) wifi adapter. Its specs

 

       https://support.hp.com/za-en/document/c04726800

 

Its wifi adapter only supports 2.4GHz networks and it can't "see" 5.0GHz networks.

 

The series ONLY supports

 

Integrated wireless options with single antenna (M.2):
Compatible with Miracast-certified devices

 

Support for the following WLAN formats:
  ● Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter
  ● Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter
  ● Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC Combo Adapter

 

But I believe you can use Intel  Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.0 Combo Adapter or Intel 7260 adapter,

 

Worse case, please use

 

       https://www.lifewire.com/top-wi-fi-usb-adapters-2377825

 

Regards.

 

BH
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