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‎08-14-2022 08:59 AM

HP Recommended
Product: HP Pavilion x360 14 Convertible PC 14-dy0000 (300N1AV)
Operating System: Microsoft Windows 10 (64-bit)

It seems that my wifi option/logo this has happened so many times and usually I just reset my laptop and everything would solve itself but this time it didn't work. Can you please help me I really need to use this laptop

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1 person had the same question
2 REPLIES 2

‎08-14-2022 09:23 AM

HP Recommended

I have this problem too! It keeps on happening during my lectures and compulsory sessions at uni, and really holds me back. I was told to go into network settings and then do a network reset, but whenever I try it absolutely nothing happens, so i have to restart my whole laptop, which is so time consuming

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‎08-14-2022 09:36 AM

HP Recommended

Hello @Anuar-Pawan_16 and @Gabby45 

Sorry to hear that you are having problems ... I would like to help you.

(1) It happens that <Windows Update> updates the device driver and errors occur.

 

(2) In most cases, the simplest solution:

 

=> Use Windows Restore to return to the restore point before the error occurred.

 

https://www.windowscentral.com/how-use-system-restore-windows-11

See section < How to undo changes using System Restore on Windows 11 >

 

(3) There are ways to specifically disable the driver update for a device or in general. If you need help, please ask.

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