Wifi network disconnecting

[5CD9502MDK]

Hi Team,

I am facing wifi network connection Issues. Suddenly it disconnecting from Wifi network, after restart only it connects back to wifi.

I noticed in network message as "The Realtek RTL8723DE 802.11b/g/n PCIe Adapter adapter or default gateway Issue".

Please suggest to resolve this Issue asap.

Thank you,

Soma Sekhar.

[praveen196]

@5CD9502MDK Welcome to HP Community!

I understand that the Wifi network keeps disconnecting.

Do not worry. I will try to fix the issue 

Here's a guided troubleshooter that will help fix this issue: Click here 
 
Try these steps: 
 

Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

If the issue persists, continue with the below steps: 

• If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane. 

• If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps. 

For a related post on HP Forums: Click here (please check the product specs before sharing this post) 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!