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‎08-19-2022 11:44 PM

HP Recommended
Product: HP 15-r035tu Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Wifi not working .I think diver is missing can u help by remot assistance or can yiu tell me what to do?

Category:
1 REPLY 1

‎08-20-2022 07:17 AM

HP Recommended

Hi:

 

Below is the link to the parts list for your notebook.

 

HP PartSurfer

 

Unfortunately, the Ralink RT3290LE 802.11bgn 1x1 Wi-Fi adapter is not supported in the newer builds of W10.

 

It completely disappears from the device manager with no fix other than to go back to Windows 8.1, replace the Wi-Fi card with a different model or use a USB Wi-Fi adapter.

 

The only W10 driver that Ralink released for that model Wi-Fi card is 7 years old and no longer works.

 

W10 automatically installs the driver.

 

FWIW, here is the driver you can try, but I'm pretty sure it will not help.

 

5.0.57.0    Jun 18, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe 

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