• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-07-2019 09:09 PM

HP Recommended
Product: Probook 650 G1
Operating System: Microsoft Windows 7 (64-bit)

My Probook 650 G1 with Win 7 x 64 bit having WiFi connectivity issue, after upgrading from Win 7 x 32 to x 64 bit. WiFi ON/OFF button is working ( i can see message Bluetooth is ON and Wifi is disabled by Device Manager ). Ethernet is working fine. Its NOT showing WiFi symbol near to time tray ( bottom right ). In Device manager Bluetooth Peripheral Device and Network Controller showing yellow. I am not able to update the drivers for them. I have tried to install drivers from direct HP [ https://support.hp.com/us-en/drivers/selfservice/hp-probook-650-g1-notebook-pc/5405400/model/5405405...by giving S.no. and other details.... But no use.

My vendor id for Network Controller is

PCI\VEN_8086&DEV_088E&SUBSYS_40608086&REV_24
PCI\VEN_8086&DEV_088E&SUBSYS_40608086
PCI\VEN_8086&DEV_088E&CC_028000
PCI\VEN_8086&DEV_088E&CC_0280

 

Please help and advice ...

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-08-2019 06:46 AM - edited ‎06-08-2019 06:50 AM

HP Recommended

Hi:


You need this driver...select the W7 64 bit driver from the list.

https://downloadcenter.intel.com/download/27232/Intel-PROSet-Wireless-Software-and-Drivers-for-Intel...

You also need the bluetooth driver for that model card...select the W7 64 bit driver from the list.

https://downloadcenter.intel.com/download/27228/Intel-Wireless-Bluetooth-for-Intel-Centrino-Advanced...

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-08-2019 06:46 AM - edited ‎06-08-2019 06:50 AM

HP Recommended

Hi:


You need this driver...select the W7 64 bit driver from the list.

https://downloadcenter.intel.com/download/27232/Intel-PROSet-Wireless-Software-and-Drivers-for-Intel...

You also need the bluetooth driver for that model card...select the W7 64 bit driver from the list.

https://downloadcenter.intel.com/download/27228/Intel-Wireless-Bluetooth-for-Intel-Centrino-Advanced...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.