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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wifi not working after replacing hdd with cloned ssd

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11-09-2019 01:13 PM
Internet would work fine right before switching to ssd but now even if i switch back to the hdd i cant get the wifi to work
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Accepted Solutions
11-10-2019 12:35 PM
I got it to work after uninstalling from programs surfshark and surfshark tap driver i think it was called. Its a vpn but it wasnt active all this time. Also not sure if it started working after i uninstalled surfshark or after the surfshark tap driver was uninstalled. But regardless it worked instantly after that.
11-09-2019 01:37 PM
Hi:
The parts list for your notebook indicates that it come with a Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi adapter.
The only suggestion I can offer, would be to install the latest wifi driver for that model wifi card, and restart the PC.
2024.0.10.103/2024.0.4.108 Aug 22, 2019
11-09-2019 02:15 PM
Its weird cause when i restart the laptop it boots up with the wifi signal saying it has internet access but when i go to youtube or something i cant connect and if i disconnect and reconnect it goes back to the globe icon and says no internet.
11-09-2019 02:21 PM
I can't imagine why that is happening.
You may just want to back up your files, clean install W10 and see if the wifi works again.
If the SSD you bought is not too much smaller than the original hard drive you can use the cloud recovery client tool to create a bootable recovery drive.
Here is a link for how to use that utility...
https://support.hp.com/us-en/document/c06162205
Or you can clean install W10 no matter what size SSD you bought using the Media creation tool at the link below to create a bootable W10 USB installer.
https://www.microsoft.com/en-us/software-download/windows10
After W10 has completed installing, you can install the drivers and available software from your notebook's support page.
https://support.hp.com/us-en/drivers/selfservice/HP-17-x100-Notebook-PC/12499468/model/15789088
11-10-2019 12:35 PM
I got it to work after uninstalling from programs surfshark and surfshark tap driver i think it was called. Its a vpn but it wasnt active all this time. Also not sure if it started working after i uninstalled surfshark or after the surfshark tap driver was uninstalled. But regardless it worked instantly after that.
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