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‎10-21-2022 11:48 PM

HP Recommended
Operating System: Microsoft Windows 11

I can't connect to my home wifi after windows 11 22H2 update, but I can connect to my mobile data hotspot. I have tried some tips from microsoft forum and some tech tips site, but my problem still persist. Any tips or solution?

I downloaded the update with my home wifi, then I can't connect to it after I reboot my laptop.

Category:
1 REPLY 1

‎10-22-2022 05:35 AM

HP Recommended

Hello @rahas1620 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your basic system configuration before we talk about the <wireless> problem ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <Device Manager>

- Expand <Other devices> ?

- Expand <Network adapters>

--->>> Send screenshot

 

(3) Please report your results

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