• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎07-15-2025 11:32 PM

HP Recommended
Product: HP 15s-eq1000 Laptop PC (8WQ33AV)
Operating System: Microsoft Windows 10 (64-bit)

I am facing a problem with wifi in my pc ,as many times till now it got  stuck it to that problem  , oN UPDATING DRIVER 

it show me with

error code 10  could not  start the device    but after restart it going to be normal and working but again after sometimes after working it again stuck on same problem 

I had try all the solution uploaded on website but nothing works in my case ,Please respond me now I got irritated about this problem 

here are my device information

 

Device Name                       DESKTOP-I05RQF3
Processor                                      AMD Athlon Silver 3050U with Radeon Graphics 2.30 GHz
Installed RAM                                  8.00 GB (5.92 GB usable)
Graphics Card                                   AMD Radeon(TM) Graphics (2 GB)
Device ID                                            0D2C22CA-6DAB-432A-B162-EF4CD343B907
Product ID                                         00356-24587-12721-AAOEM
System Type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Reply
1 REPLY 1

‎07-16-2025 07:19 AM

HP Recommended

The only suggestion I can offer would be to update the Realtek Wi-Fi adapter driver to the latest version HP currently has available,:

 

Realtek RTL8xxx Wireless LAN Drivers

 

RTL8822AE-VS, version 6102.24.133.0

RTL8851BE/RTL8852BE-VT, version 6101.19.131.0 

RTL8852CE, version 6001.16.169.0 

RTL8852BE, version 6001.15.158.601

RTL8852AE, version 6001.10.356.3 

RTL8822CE/RTL8822BE/RTL8821CE, version 2024.10.230.600

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.