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‎08-23-2021 05:53 PM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

My laptop will see other wifi networks but not mine. I can’t connect my wifi to other devices like my phone but not my laptop. Can anyone help me?

Category:
1 REPLY 1

‎08-23-2021 11:22 PM

HP Recommended

@Rico94 

 

What is your HP machine ? Looks like it only supports 2.4GHz networks. Please allow your router to broadcast DUAL bands which are 2.4GHz and 5.0GHz. Your machine will be able to "see" 2.4GHz SSID and allow you to connect.

 

Note: it uses same password as 5.0GHz network.

 

Regards.

BH
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