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‎10-13-2024 12:14 PM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0J5AV)
Operating System: Microsoft Windows 11

I have had this laptop for almost 3 years, and it has only recently started randomly disconnecting from the Wi-Fi. This laptop is crucial for my school work, so I can't afford to send it in for repairs. All of the drivers are updated, and I've already tried a network reset, disabling and reenabling the driver, and whatever fixes are suggested on Reddit, but nothing has worked. This is irritating, to say the least, since I thought HP was over having every product come out with some flaw. 

Category:
1 REPLY 1

‎10-13-2024 12:27 PM

HP Recommended

If your notebook has a Realtek RTL8852AE Wi-Fi 6 card...

 

This is currently the latest driver HP has for that model Wi-Fi adapter, so if you don't already have this version installed you may want to give it a try.

 

It is newer than the version on your notebook's support page.

 

The driver file support multiple models of the Realtek Wi-Fi cards.

 

 6001.10.356.2

 

https://ftp.hp.com/pub/softpaq/sp155001-155500/sp155074.exe 

 

That would be the only suggestion I can offer.

 

 

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