cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
sovietspace
New member
2 1 0 0
Message 1 of 2
200
Flag Post

Wifi repeatedly drops requiring a rest of the router. Doesn't affect other devices on the network

HP Recommended
HP spectre x360 14
Microsoft Windows 10 (32-bit)

Hi guys, 

 

I have a new HP Spectre x360 14, which usually works well and has good internet speeds. I have updated all the drivers etc. 

 

Occasionally when I start up the computer my wifi speed drops to 2 - 3 mbps (usually it runs at 35-40). This can be solved by resetting the router, but is very annoying. None of other devices on the same network (I live in a household of 5) are affected, and having to reset the router at random times of day is not very popular! 

 

Any advice on how to fix this please?  

1 REPLY 1
sovietspace
Author
New member
2 1 0 0
Message 2 of 2
Flag Post
HP Recommended

Any ideas from the community? HP support seems unable to help, beyond recommending drivers are updated and doing a system restore, neither of which have helped. 

 

I have read elsewhere that it could be a problem with the wifi adapter settings, but HP support can give no advice on this. 

 

Thanks in advance. 

Tags (1)
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation