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Wifi speed very slow whenever there is a win 10 update

HP Recommended
Pavilion dv6-2159tx
Microsoft Windows 10 (64-bit)

Hi, my wireless internet speed has always been 10Mbps after I upgraded to windows 10. If I connect to internet directly using ethernet cable I get 300 Mbps (Rated ISP provider promised speed for my internet plan). Only wireless speed is always ~ 10Mbps. I checked with a friends laptop and he gets about 100Mbps wireless.
Also, whenever there is a windows 10 update the wireless internet speed reduces from 10Mbps to 0.3Mbps and sometimes even worse. I have to uninstall recent windows 10 updates to get it back to atleast 10Mbps.
Kindly help.
In device manager my network adapter shows Broadcom 802.11g Network Adapter which I think is the wireless adapter.
Thanks,

Viji

7 REPLIES 7
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Hi

Try...

Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
OR copy and use the individual command lines as needed.
Post anything non-personal, but relevant please.

 

@ECHO OFF
getmac
netsh lan show interfaces
netsh wlan show drivers
netsh wlan show interfaces

PAUSE

systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"

PAUSE


then...


Name InterfaceDescription ifIndex Status MacAddress LinkSpeed
---- -------------------- ------- ------ ---------- ---------
WiFi Realtek RTL8723BE 802.11 bgn Wi-Fi A... 23 Up 48-48-48-48-48-27 72.2 Mbps
Ethernet Realtek PCIe FE Family Controller 7 Disconnected48-48-48-48-48-28 0 bps

 

Name InterfaceDescription DriverFileName DriverDate DriverVersion NdisVersion
---- -------------------- -------------- ---------- ------------- -----------
WiFi Realtek RTL8723BE 802.11 bgn Wi-Fi Ad... rtwlane02.sys 2019-03-22 2024.0.4.108 6.70
Ethernet Realtek PCIe FE Family Controller rt640x64.sys 2015-05-05 10.1.505.2015 6.40

 

Please post your values.

 

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Hi, Please find my values below

Physical Address Transport Name
=================== ==========================================================
C4-17-FE-55-84-8F \Device\Tcpip_{03F55DDF-D04A-4ABD-8DCE-4AF6F9CD8520}
C8-0A-A9-34-EA-70 Media disconnected

The Wired AutoConfig Service (dot3svc) is not running.


Interface name: Wi-Fi

Driver : Broadcom 802.11g Network Adapter
Vendor : Broadcom
Provider : Microsoft
Date : 3/14/2012
Version : 5.100.245.200
INF file : netbc63a.inf
Type : Native Wi-Fi Driver
Radio types supported : 802.11g 802.11b
FIPS 140-2 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Hosted network supported : Yes
Authentication and cipher supported in infrastructure mode:
Open None
Open WEP
WPA2-Enterprise TKIP
WPA2-Personal TKIP
WPA2-Enterprise CCMP
WPA2-Personal CCMP
WPA-Enterprise TKIP
WPA-Personal TKIP
WPA-Enterprise CCMP
WPA-Personal CCMP
Authentication and cipher supported in ad-hoc mode:
WPA2-Personal CCMP
Open None
Open WEP
Wireless Display Supported: No (Graphics Driver: No, Wi-Fi Driver: No)


There is 1 interface on the system:

Name : Wi-Fi
Description : Broadcom 802.11g Network Adapter
GUID : 03f55ddf-d04a-4abd-8dce-4af6f9cd8520
Physical address : c4:17:fe:55:84:8f
State : connected
SSID : CONNECTING...
BSSID : fc:ae:34:37:fe:80
Network type : Infrastructure
Radio type : 802.11g
Authentication : WPA2-Personal
Cipher : CCMP
Connection mode : Auto Connect
Channel : 1
Receive rate (Mbps) : 54
Transmit rate (Mbps) : 54
Signal : 90%
Profile : CONNECTING...

Hosted network status : Not available

 

Host Name: VIJI-PC
OS Name: Microsoft Windows 10 Home
OS Version: 10.0.18362 N/A Build 18362
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Windows User
Registered Organization:
Product ID: 00326-10000-00000-AA897
Original Install Date: 8/17/2019, 11:42:15 PM
System Boot Time: 9/12/2019, 11:53:04 PM
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv6 Notebook PC
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 37 Stepping 2 GenuineIntel ~2267 Mhz
BIOS Version: Hewlett-Packard F.1C, 5/17/2010
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-05:00) Eastern Time (US & Canada)
Total Physical Memory: 8,183 MB
Available Physical Memory: 4,706 MB
Virtual Memory: Max Size: 9,463 MB
Virtual Memory: Available: 5,826 MB
Virtual Memory: In Use: 3,637 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\VIJI-PC
Hotfix(s): 3 Hotfix(s) Installed.
[01]: KB4503308
[02]: KB4508433
[03]: KB4515383
Network Card(s): 2 NIC(s) Installed.
[01]: Broadcom 802.11g Network Adapter
Connection Name: Wi-Fi
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
IP address(es)
[01]: 192.168.1.70
[02]: fe80::e59b:4760:9cf1:465b
[03]: 2600:1700:25f6:3c0:d4e1:c89:804a:5018
[04]: 2600:1700:25f6:3c0:e59b:4760:9cf1:465b
[05]: 2600:1700:25f6:3c0::27
[02]: Realtek PCIe GbE Family Controller
Connection Name: Ethernet
Status: Media disconnected
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: No
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes

Name InterfaceDescription ifIndex Status MacAddress LinkSpeed
---- -------------------- ------- ------ ---------- ---------
Ethernet Realtek PCIe GbE Family Controller 16 Disconnected C8-0A-A9-34-EA-70 0 bps
Wi-Fi Broadcom 802.11g Network Adapter 2 Up C4-17-FE-55-84-8F 54 Mbps

 

Name InterfaceDescription DriverFileName DriverDate DriverVersion NdisVersion
---- -------------------- -------------- ---------- ------------- -----------
Ethernet Realtek PCIe GbE Family Controller rt640x64.sys 2015-04-10 9.1.410.2015 6.40
Wi-Fi Broadcom 802.11g Network Adapter bcmwl63al.sys 2012-03-14 5.100.245.200 6.30
ComputerName : VIJI-PC InterfaceAlias : Wi-Fi InterfaceIndex : 2 InterfaceDescription : Broadcom 802.11g Network Adapter NetCompartment.CompartmentId : 1 NetCompartment.CompartmentDescription : Default Compartment NetAdapter.LinkLayerAddress : C4-17-FE-55-84-8F NetAdapter.Status : Up NetProfile.Name : CONNECTING... NetProfile.NetworkCategory : Public NetProfile.IPv6Connectivity : Internet NetProfile.IPv4Connectivity : Internet IPv6Address : 2600:1700:25f6:3c0:e59b:4760:9cf1:465b 2600:1700:25f6:3c0::27
IPv6TemporaryAddress : 2600:1700:25f6:3c0:d4e1:c89:804a:5018
IPv6LinkLocalAddress : fe80::e59b:4760:9cf1:465b%2
IPv4Address : 192.168.1.70
IPv6DefaultGateway : fe80::feae:34ff:fe37:fe80
IPv4DefaultGateway : 192.168.1.254
NetIPv6Interface.NlMTU : 1500
NetIPv4Interface.NlMTU : 1500
NetIPv6Interface.DHCP : Enabled
NetIPv4Interface.DHCP : Enabled
DNSServer : 2600:1700:25f6:3c0::1
192.168.1.254

ComputerName : VIJI-PC
InterfaceAlias : Ethernet
InterfaceIndex : 16
InterfaceDescription : Realtek PCIe GbE Family Controller
NetCompartment.CompartmentId : 1
NetCompartment.CompartmentDescription : Default Compartment
NetAdapter.LinkLayerAddress : C8-0A-A9-34-EA-70
NetAdapter.Status : Disconnected

 

 

ComputerName : internetbeacon.msedge.net
RemoteAddress : 2a01:111:2003::52
InterfaceAlias : Wi-Fi
SourceAddress : 2600:1700:25f6:3c0::27
PingSucceeded : True
PingReplyDetails (RTT) : 15 ms

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Hi

So some things are strange....

SSID : CONNECTING...     your WiFi SSID is missing or hidden?

SSID : Whiffy1    

###########

ComputerName : internetbeacon.msedge.net
RemoteAddress : 13.107.4.52
InterfaceAlias : WiFi
SourceAddress : 192.168.0.11
PingSucceeded : True
PingReplyDetails (RTT) : 20 ms

 

Your reply seems to have IP v6 values, mine has IP v4, but you have a really good ping time.

 

##########

 

So my ISP provided router gives me the Default Gateway printed on the Label, and the default WiFi details.

192.168.0.1  and I change my SSID to WhiffyOne, and if needed WhiffyToo.

 

Yours I cannot establish.

 

As I am in the UK, a quaint li'l old country, where IP v6 is less common than the Bubonic Plague I can only quote the IP v4 values.

 

You need

Eth IPv4.png

Most of them you have.

 

This one is best kept private, but it shows some of the public WiFi's I have used...

:PROFILE
netsh wlan show profiles
echo.
@ECHO PLEASE NOTE any NETWORK-SSID name(s)
@ECHO that you want the PASSPHRASE(S) for.
echo.


:WIFIKEY
set /p wkey=Please type in the SSID
Please type in the SSID
netsh wlan show profile name=%wkey% key=clear
echo.

 

C:\>netsh wlan show profiles

Profiles on interface WiFi:

Group policy profiles (read only)

All User Profile : TALKTALK9FD301
All User Profile : oakwood_guest
All User Profile : SKY97D97
All User Profile : TALKTALK733B28
All User Profile : Moto FREE WIFI
All User Profile : Travelodge WiFi

 

In the list should be the SSID of your HOME network.  Then the passphrase or password.

 

C:\>netsh wlan show profile name=%wkey% key=clear
Profile "%wkey%" is not found on the system.

C:\>netsh wlan show profile name=oakwood_guest key=clear

Profile oakwood_guest on interface WiFi:
=======================================================================

Type : Wireless LAN
Name : oakwood_guest
-------------------
Number of SSIDs : 1
SSID name : "oakwood_guest"
Authentication : WPA2-Personal
Cipher : CCMP
Authentication : WPA2-Personal
Cipher : GCMP
Security key : Present
Key Content : acornsaGOG0

 

DON'T POST your network details.

 

So please try and ask again as needed.

 

 

 

 

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Sorry. I should have mentioned earlier. My Wifi name is "CONNECTING..."

In our apartment we just gave a freaky name.

 

Do you see anything else that may be causing the wifi speed to be less than 10 mbps. It ranges always between 1  to 10 mbps.

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Hi

Nothing jumps out.

Channel : 1
Receive rate (Mbps) : 54
Transmit rate (Mbps) : 54
Signal : 90%

Wi-Fi Broadcom 802.11g Network Adapter 2 Up C4-17-FE-55-84-8F 54 Mbps

 

The adapter is installed, and good for 54 Mbps.  So can you access your Modem/Router using a cable?

Could you try and select a different, even Auto Channel selection?

 

What are you paying for from your ISP?

 

Flow Chart Adapters.pngWiFi Interference.png

 

You can see 4 WiFi's all sharing the same channel and how wide the spread is.

 

Network PolyGlot.png

 

 

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I can access my modem through cable and I get more than 300 Mbps when wired to modem. Only in wifi it is less than 10 mbps.

 

I also have another laptop on the same wifi network and I see it uses the same channel 1 but I get 150 Mbps on wifi.

 

So I doubt it is the channel selection. Thoughts?

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Hi

Not really.

Network Card(s): 2 NIC(s) Installed.    Do you need TWO?

 

 Broadcom 4312 thing powered by Microsoft.

 

So swap the Adapter or find better drivers.

 

 

 

 

 

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