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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎09-13-2019 08:53 AM

HP Recommended
Product: HP Pavilion 13-an0006na
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

I have just purchased a brand new HP Pavilion 13-an0006na from the HP store, and it keeps disconnecting from the internet.

 

I have tried reinstalling the wireless adaptor through the device manager and also used the windows network diagnostic, where it restarts the wireless adaptor each time, yet this problem still persists. If anyone could give some more suggestions that would be very helpful as it is meant to be my new uni laptop and would like to get the problem fixed before I go.

 

Thank you,

Natasha

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-13-2019 09:33 AM

HP Recommended

Hi, Natasha:

 

If your notebook has the Realtek 8821CE or 8822BE wifi adapter, see this discussion...

 

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Laptop-frequently-loses-connection-to...

View solution in original post

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3 REPLIES 3

‎09-13-2019 09:33 AM

HP Recommended

Hi, Natasha:

 

If your notebook has the Realtek 8821CE or 8822BE wifi adapter, see this discussion...

 

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Laptop-frequently-loses-connection-to...

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‎09-17-2019 05:46 PM

HP Recommended

The first update seems to have worked, thank you!

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‎09-17-2019 05:48 PM

HP Recommended

You're very welcome.

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