Wireles issue

[Paul_Tikkanen]

OK...

Before we proceed any further, please post the hardware ID for the Standard VGA adapter like you did for the wireless adapter when you reported that the Wi-Fi was not working.

I want to make sure that your notebook has an Intel graphics adapter.

Maybe it has some other model graphics adapter?

[Wakochila]

 

[Paul_Tikkanen]

That's not the hardware ID.

You need the line that shows the PCI/Ven...

[Wakochila]

 

[Paul_Tikkanen]

OK that ID is an Intel graphics adapter. 

The only other suggestion I can offer would be to see if the graphics driver directly from the Intel site works.

First one on the list.

Intel® Graphics Driver for Windows* [15.40]

[Wakochila]

 Still the same error message 

[Paul_Tikkanen]

Sorry that didn't work.

Since I have no other ideas you can try as you can't find the graphics driver setup information file to browse to unfortunately, I won't be able to help you anymore.

You may have to take the PC into a local repair shop and see if they can get the graphics driver to install for you.

[Wakochila]

ok, every other software install out of all you asked me to install, just this particular giving me issue so far. Thanks for your time anyway, i really appreciate your effort

[Wakochila]

hello, someone is telling me it could be the window7 software i used in formatting my laptop, he said i can try and get another window7 and format the laptop again and see.

just thought i should ask if you can help with a window7 software so that i can download it and use to format the system and if the problem persists, i can then find a time to visit an engineer.

Thanks