• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-29-2020 02:42 PM - edited ‎12-29-2020 02:43 PM

HP Recommended
Product: hp pavilion 15 -p217ne
Operating System: Microsoft Windows 10 (64-bit)

Hi, I did the exact same thing this guy did.

 

Solved: Re: Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Dri... - HP Support Community - 762...

 

But the wifi adapter/driver is still not showing up for me. I uninstalled the one that has b/g/n on its name, now it is not showing up. I even tried reinstalling win10, still, adapter/driver is not there. I tried downloading the driver from HP Pavilion Notebook - 15-p217ne (ENERGY STAR) Software and Driver Downloads | HP® Customer Support and I tried installing it, the cmd program will start and will suddenly disappear. I also tried restarting after that but wifi driver is still not showing up in device manager.

 

 

device manager.PNG

 

1 REPLY 1

‎12-29-2020 03:14 PM

HP Recommended

Hi:

 

Your screenshot shows that your notebook used to have a Broadcom wireless N adapter (showing in light shade).

 

Uninstall that device, check the uninstall driver box, restart the PC and see if W10 installs it correctly.

 

Here is the latest W10 driver HP has for that model wifi adapter...

 

7.35.351.0 

 

https://ftp.hp.com/pub/softpaq/sp78001-78500/sp78044.exe

 

You need this driver for the PCI Simple Communications Controller...

 

This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp74501-75000/sp74763.exe

 

 

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.