• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Windows 8

Hello, 

 

could anyone tell me which  wireless driver to be used for HP Pavilion 14-v002tx .

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
8 REPLIES 8
HP Recommended

Hi sanin


Welcome to HP forums:)

This HP part surfer site (http://partsurfermobile-itg.glb.itcs.hp.com/), lists Broadcom BCM43142 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 HMC combination WLAN adapter as your device.

 

You could confirm this from Device manager (control panel) - Network adapter section.

You can get the driver from your HP support page.

 

If you're not able to find the driver there, please provide hardware ID of the required device, an eg. is this.



Regards

Visruth

HP Recommended

Thank you for the response .

 

hardware id of my system is

 

SCSI\DiskWDC_____WD7500BPVX-60JC301.0
SCSI\DiskWDC_____WD7500BPVX-60JC3
SCSI\DiskWDC_____
SCSI\WDC_____WD7500BPVX-60JC30
WDC_____WD7500BPVX-60JC30
GenDisk

 

I tried the driver from hp site. but it is giving me path error like

 

ERROR :  Path C:\Program Files\Boradcom\Broadcom 802.11\Driver' not found

 

 

HP Recommended
Hi there


Never mind the link. It only show what model of wireless device your laptop came with.

I assume you're having Windows 8 64bit installed, am I correct?

Please provide hardware ID of the Wireless LAN device under Network Adapter section & Bluetooth devices under Bluetooth section in Device manager, so that I could search for the driver.


Regards

Visruth
HP Recommended

HI, 

 

yes i am using windows 8 64 bit version. 

 

inside network adaptors i got  2 bluetooth devise.

 

Bluetooth Devise (Personal Area Network) -> BTH\MS_BTHPAN

 

Bluetooth Devise(RFCOMM Protocol TDI) --> BTH\MS_RFCOMM

 

I am looking for network driver.

 

Untitled.png

HP Recommended
HP Recommended

Hi, 

 

thanx for the help . The driver finally worked for me. 

 

I got 1 more issue with the wireless driver 🙂 the wifi signal strength is showing very poor with this devise. I tried with my another system (HP Pavilion 14-v006tx) model and other wireless devices  where the signal is showing perfect, But i am having this signal strength problem in this device. Could you please help me again 🙂

HP Recommended

You're very welcome.

 

Unfortunately, I don't know what you can do about that problem.

 

Until recently there were no W8 drivers for that wireless card at all.

 

As you can see from the driver date, it just came out recently.

HP Recommended

I have same problem like him,

cant give fresh link coz i cant download your link,

i want try to solve it with your link, thx

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.