Wireless Issues / Slow Internet

[jeza09]

I seem to be having issues with my wireless adaptor. 

It continually freezes when streaming via a microsoft wireless adapter to my TV, showing the blue screen with stop code: SYSTEM THREAD EXCEPTION NOT HANDLED.

Now every internet connection I use is terrible but only on this computer. Barely fast enough to run a speed test and when I do the ping is around 1000 and downloads at .10mb per second.

I have tested multiple different computers and they aren't having issues with the same connections,. I have uninstalled and reinstalled the driver using the device manager. Are these problems related or just a coincidence? Any tips would be great.

Laptop is approx 6 weeks old.  Product ID 00325-81663-46499-aaoem

Thanks

[Paul_Tikkanen]

Hi:

According to the parts list for your notebook, it has the terrible Realtek RTL8822BE wifi card.

The only suggestion I can offer, would be to see if the latest drivers for that card help any.

Wifi:

https://ftp.hp.com/pub/softpaq/sp103501-104000/sp103647.exe

Bluetooth:

https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102395.exe