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‎01-29-2017 05:00 AM

HP Recommended
Product: 15-ay005nk
Operating System: Microsoft Windows 7 (64-bit)

i have a problem with my Wireless LAN driver 

cant install it

my hardware ID :

PCI\VEN_10EC&DEV_8136&REV_07
PCI\VEN_10EC&DEV_8136
PCI\VEN_10EC&CC_020000
PCI\VEN_10EC&CC_0200
PCI\VEN_10EC
PCI\CC_020000
PCI\CC_0200

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-29-2017 08:07 AM

HP Recommended

There ya go...:smileyhappy:

 

You need these wireless and bluetooth drivers...

 

Wireless:

 

The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe

 

Bluetooth:

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions. 

 

ftp://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe

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9 REPLIES 9

‎01-29-2017 07:19 AM

HP Recommended

Hi:

 

That is the ethernet controller hardware ID you posted.

 

You need this driver for the ethernet controller...

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75522.exe

 

Please post the hardware ID for the Network Controller.  That is the wireless card description when it needs a driver.

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‎01-29-2017 07:40 AM

HP Recommended

this:

PCI\VEN_10EC&DEV_8136&SUBSYS_81F0103C&REV_07
PCI\VEN_10EC&DEV_8136&SUBSYS_81F0103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

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‎01-29-2017 07:44 AM

HP Recommended

This is the wired network adapter hardware ID, not the wireless one.

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‎01-29-2017 07:59 AM

HP Recommended

211221.PNG

from here? 

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‎01-29-2017 08:03 AM

HP Recommended

Show me the part of the screen shot with the yellow triangle and ! mark.  That is the device I need the hardware ID from.

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‎01-29-2017 08:04 AM

HP Recommended

yes i found it:

PCI\VEN_14E4&DEV_4365&SUBSYS_804A103C&REV_01
PCI\VEN_14E4&DEV_4365&SUBSYS_804A103C
PCI\VEN_14E4&DEV_4365&CC_028000
PCI\VEN_14E4&DEV_4365&CC_0280

Was this reply helpful? Yes No

‎01-29-2017 08:07 AM

HP Recommended

There ya go...:smileyhappy:

 

You need these wireless and bluetooth drivers...

 

Wireless:

 

The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe

 

Bluetooth:

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions. 

 

ftp://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe

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‎01-29-2017 08:32 AM

HP Recommended

thank you for your help , its work!! :generic:

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‎01-29-2017 08:33 AM

HP Recommended

You're very welcome.

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