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HP Recommended
HP Laptop Model 15-dy0013dx
Microsoft Windows 10 in S Mode

Hi, here's my issue:

 

I bought a laptop model 15-dy0013dx that came with a HP wireless mouse 200.I can't get it to connect to the laptop.

 

This mouse didn't came with USB dongle. I'm not sure if it's supposed to connect directly to laptop bluetooth or if USB dongle is mandatory for this to work. I have tried to activate native BT and link the mouse, but it doesn't show up in BT devices list.

 

Best regards!

1 REPLY 1
HP Recommended

@pnobati It looks like the USB dongle is missing and you may want to contact the point of purchase and get the dongle as that's the only way to get it to work,

here's how it should look (see image below)

 


Refer to the quick setup guide for more details: click here

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

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Have a great day ahead.

Riddle_Decipher
I am an HP Employee


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