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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wireless Network is not working properly

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03-18-2020 10:00 AM
My internet is not working on WiFi and there is no issue with the Wifi as it is working properly on other devices. I have done all the methods to resolve this problem like resetting the adapter and Updating the driver.Can anyone help me with this
03-20-2020 10:35 AM
Thank you for posting on the HP Support Community.
I appreciate your efforts to try and resolve the issue. Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
- Go to Device Manager.
- Expand the Network Adapters category.
- Right-click your Intel Wireless Adapter and choose to uninstall it. Make sure to select the option to Delete the driver software for this device.
- Follow the prompts to restart your computer and then try connecting your laptop to your wireless network. This should fix the issue.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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