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‎01-03-2020 12:01 PM

HP Recommended
Product: Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

I have been having an issue for a few weeks where I can't connect to my WiFi printer. The printer works fine from several other devices. In Windows the printer shows as being offline. I removed the printer and attempted to reinstall it. The Epson software can't locate the printer during software installation. When I try to ping the printer, I get a "general failure" response. I am guess that something I did as instructed in this thread to solve a WiFi issue is preventing me from being able to connect to the printer.

 

Any help is appreciated.


Chris

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-07-2020 10:14 AM

HP Recommended

I solved this issue.

View solution in original post

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1 REPLY 1

‎02-07-2020 10:14 AM

HP Recommended

I solved this issue.

Was this reply helpful? Yes No
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