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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended
Notebook
Microsoft Windows 10 (64-bit)

I tried to Reset This PC. Since it will nit detect the wireless router, nor when I connect it directly to the router.  

It is also on airplane mode, which I can not turn off cause there is no WiFi detected.  

1 REPLY 1
HP Recommended

@PattiZ

 

Welcome to HP Support Community

 

Please check in the Device Manager and let me know if you see the Wireless driver.

 

May I know how did you perform the Reset?

 

Do you have other devices connected to your network?

 

Keep me posted

 

Thank you 😊

KrazyToad
I Am An HP Employee

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