Wireless adapter won't allow a 5G connection or speed up to 200 mps

[Penny21]

I have just upgraded my internet provider and now am able to receive 200 mps speeds but my laptop won't allow it.  I have two networks on my router, one for 2.4 ghz and one for 5 ghz.  My laptop does not see the 5 ghz network.  Is there a setting that I have to change to make this router work faster?

[Huffer]

Not all wireless adapters (the little card inside your laptop) can work on the 5 ghz network. What is the full model of your laptop...Probook 450 G2? Depending on your model it may or may not be possible to upgrade to an internal wireless card that will handle the 5 ghz band. 

[Paul_Tikkanen]

Hi:

It is a hardware issue.

Your notebook probably only has a single band (2.4 GHz) wifi card.

You would have to replace the wifi card with one that is a dual band card, and you would have to confirm that your notebook currently has two antennas connected to the present wifi card, before you could upgrade to a dual band card.

To confirm that your notebook only has a single band card, go to the device manager and click to expand the Network Adapters device manager category.

There you will find the name and model number of the wireless network adapter.

Single band wireless N cards have suffixes that end in b/g/n.

Dual band wireless N cards have suffixes that end in a/b/g/n or a/g/n.

[Penny21]

Thank you, that is it.  My adapter is a Realtek RTL8723BE 802.11 bgn.  Am I able to upgrade my wireless adapter in order to get a faster speed?

[Paul_Tikkanen]

You're very welcome.

Yes, that is definitely only a single band wifi card.

As Huffer had initially replied, we would need to know the full model number of your G2.

It is either a 4x0 G2 or a 6x0 G2.

The service manuals would differ between those models.

[Penny21]

Where would I find the model #?  When I click on system it shows the mode # as only "HP Probook 450 G2".  Is there another place I need to look?

System Type = x64-based PC

Processor = Intel Core i7-4510 CPU @ 2.00 GHz, 2601 Mhz,

Bios Version/Date = HP M74 Ver. 01.03, 7/7/2014

SMBIOS Version = 2.7

[Huffer · Accepted solution]

450 G2 is the model and this is the Manual:

Manual

The wireless is upgradeable and there are 2 antennae.

From the Manual this is the card you want:

Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + Intel Dual Band Wireless-AC 7260 BT 4.0 combo adapter 756753-001

Installation procedure on p. 52 of the Manual. Very easy to do since there are customer accesssible service doors.

Card is available here:

https://www.amazon.com/710661-001-Intel-Wireless-ac-7260-Pci-express/dp/B00PDLCFL8/ref=sr_1_2?ie=UTF...

Before removing the old card you want to do an advanced uninstall of it and remove the lingering driver files.

And you should have the Intel wifi driver:

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71601.exe

And Intel Bluetooth driver:

http://ftp.hp.com/pub/softpaq/sp77001-77500/sp77324.exe

Downloaded to the laptop before you install the new card.

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