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‎04-23-2020 12:04 PM

HP Recommended
Product: HP ENVY X360 - 15-ds0101ng
Operating System: Microsoft Windows 10 (64-bit)

I have a problem with a Realtek RTL8822BE PCIe Adapter 802.11b/g/n/a/ac (2x2) and Bluetooth® 4.2 combo card in my HP ENVY X360 - 15-ds0101ng laptop. I would like to install  Intel NIC WI-FI 6 AX200 2230 2x2 **, AX200. NGWG.NV (No vPro). Is that possible because of the compatibility. I am using Windows 10 Home 64bit. 

 
 
5 REPLIES 5

‎04-27-2020 05:55 PM

HP Recommended

@Goran78

 

Welcome to HP support community.

 

This computer does not support Intel network card.

Refer page no.52 in this service manual for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎04-27-2020 06:03 PM

HP Recommended

Hi all,

 

If Intel card is not supported which card would you recomend expect RTL8822BE ac 2×2 MU-MIMO+Bluetooth® 4.2 M.2 PCIe WW with 2 antennas? This one in not working good. 

 

Thanks!

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‎04-29-2020 07:54 PM - edited ‎04-30-2020 07:54 PM

HP Recommended

@Goran78

 

Here is the part number.

 

I hope that helps.

Cheers.

Sandytechy20
I am an HP Employee

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‎04-29-2020 11:50 PM

HP Recommended

Dear Sandy,

 

Read my question again. This is not helping at all. I don't want this card Realtek RTL8822BE. I already have this card in my laptop and it is working like hell! And this card I am using is not broken. It is just a bad card from bad manufacturer. I need a model of a card which is compatible with this model of the laptop which is NOT Realtek RTL8822BE.  Do you understand what I want?

 

BR,

 

Goran

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‎04-30-2020 07:55 PM

HP Recommended

@Goran78

 

 It is the only part that is compatible with his device as per the HP service guide.

  If you wish to change it with some other wireless card, you may do so at your own discretion as HP does not support it.

Also, if you have hardware issues with the device, run a hardware test and get back to us with the results.

Sandytechy20
I am an HP Employee

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