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‎07-01-2023 07:24 PM - edited ‎07-01-2023 07:25 PM

HP Recommended
Product: HP Notebook - 17-by0053od

Wireless connection has gotten turned off on my laptop. There are no connections available. Nothing wrong with Wi-Fi. Able to get on with my phone and another laptop. This happened last week after cleaning dust off keyboard. I finally found a forum where someone said to turn on airplane mode with function key. Then hold down fn key. Then turn off airplane mode. It worked.   Now the same thing has happened but I have not done anything to the keyboard other than normal typing.    The “fix” that worked last time does not work now. It should not be so difficult to turn on the wireless connection.  Anyone know what I need to do?

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1 person had the same question
1 REPLY 1

‎07-04-2023 08:33 AM

HP Recommended

@DAJ59 

 

Welcome to the HP support community.

 

I understand that you are getting wireless connectivity issues, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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