Wireless devices

[OctavianGeorge]

Hello...I've a problem ! Recently I bough a Wi-Fi and that works on my phone or other devices like PS4 , Smart TV etc. But my laptop cant detect any wi-fi . He show an icon with a little computer and a cable with "x" ... I press Troubleshot but they said : Connet a cable in laptop for Wi-Fi ... before to move I didnt needed amy cables to conect ! At my network settings ... at Airplane mode says : "We couldnt find wireless devices on this PC." And before moving there was 2 "switches" for bluetooth and wireless! PLEASE HELP ME I'D BE VERY THANKSFULL.

[The_Fossette · Accepted solution]

Hi @OctavianGeorge

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you are unable to connect to your wireless network.

I’d love to help!

Follow the steps in the below document to fix this issue.

http://hp.care/2fsmEjT

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[OctavianGeorge]

Thank you...I'll try this at home ... and sorry if u tryed a lot to read my problem cuz Im from another country. Thanks u a lot and I hope this works.

[OctavianGeorge]

Sorry is me again...I dont have the wireless option in "Set up a Connection or Network"
Please help me